✗PROBLEMS

[berryfloss]

P R O B L E M S

If you have a problem and you can't reach one of the mods, please comment here. Feel free to comment if you have a problem with an action that a mod has taken. Mods may be in a game to keep the players in line and make sure they follow the rules, but players should feel comfortable about pointing out if a mod has made a mistake. We keep you in line and you keep us in line, right?

The comments WILL be screened & will be deleted once the problem is dealt with. Anonymous comments are allowed, but we'll need to unscreen them for you to see our reply.

Comments

[delightfulirony.livejournal.com]

With response to this:

http://community.livejournal.com/polychromatic/191567.html?thread=9752399#t9752399

I don't mean to be rude, but I do think that as moderators, speaking of the whole moderation team, you should be responsible for moderating this HMD more carefully, least players find it necessary to send themselves to the Problems Thread?

It's unfair to tell players to take 'problems' to IM or e-mail when the problem clearly can't be solved through communication.

I'm just trying to be helpful by offering my opinions as a player, which were shared by a few other confused players. It feels like the mods WRT the HMD are saying 'here's this critique form, if you have a problem, put up, shut up or take it to IM.'

That sort of formal and detached response solves...nearly nothing. And in point of fact, I was once directed, by a moderator, to this thread in the case that I needed to report harassment from another player. To repeat, I'm being sent mixed messages. One moderator informs me to use this form to report abuse, another informs me not to report that abuse at all, but to solve the clearly irreconcilable through IM?

Please appropriately explain somewhere on the community for players the correct channels to take when harassment occurs?

[berryfloss.livejournal.com]

We're sorry you feel that you are being attacked, but we could not interpret a player stating their opinion on your character [however wrong you may have seen it, which you are free to do, of course] in this manner as an attack.. If they continue to act in the future in a way that you feel is baseless harassment, we can ask them about such, but as it stands now, there is no proof that they were doing anything beyond expressing their personal opinions.

Though the comment that was replied to belonged to you, we hope you do not feel that it was merely directed at you personally. It was a reminder to all of those commenting in that thread.

While we encourage problems to be worked out in AIM or email, you're free not to if you chose, but in the case that you feel the problem being presented to you is baseless and further debate in the HMD is pointless, we encourage you to simply drop an IM or email to the other person expressing that you would like not to further debate the issue, and that should end that. If, in an unfortunate occurrence, the other player was not amenable to your polite decline of further communication, we would then have a talk with the other. Unless those steps are taken, however, we cannot take action on accused harassment, until we have proof that it is in fact harassment and not simply expressing opinions.